Payment Methods

We accept the following payment methods to ensure a smooth and secure checkout process:

  • Credit & Debit Cards (Visa, MasterCard, American Express)
  • PayPal – Secure and fast online payments
  • Klarna – Buy now, pay later option (availability depends on your country)
  • Apple Pay & Google Pay – Quick mobile payments
  • Bank Transfers – Available for select orders (please contact us for details)

All transactions are encrypted and processed securely.

Delivery Information

Shipping Locations & Times

We ship from multiple warehouses across Europe, ensuring fast and reliable delivery. Your order may arrive in multiple shipments, depending on product availability.

  • Germany & EU Countries: 3-7 business days
  • Other European Countries: 5-10 business days
  • UK & Switzerland: Shipping availability depends on local regulations. Extra customs fees may apply.

Once your order is shipped, you will receive a tracking number to monitor the delivery status.

Multiple Shipments

Since our products are stored in different warehouses across Europe, your order may be split into multiple shipments and arrive at different times. You will receive tracking details for each shipment separately.

Shipping Costs

  • Standard Shipping: Calculated at checkout based on your location.
  • Free Shipping: Available for orders above a certain amount (varies by country).
  • Express Shipping: Available for select locations at an additional cost.

Shipping fees and estimated delivery times will be displayed at checkout before completing your purchase.

Customs & Import Fees

For orders outside the EU, customs duties and VAT may apply. These fees are determined by your local customs authority and must be paid by the recipient.

If you have questions about shipping or need assistance with your order, feel free to contact our support team at sales@elevedence.com.

We strive to provide the best shipping experience possible and appreciate your patience when receiving multiple packages due to our multi-warehouse logistics system. Thank you for shopping with Elevedence!